Privacy Policy

Who controls workspace information

WovenOS is operated by BYT Management LLC. Most information in WovenOS belongs to the business or other organization that provides your account. That organization decides who may access its workspace and how its business records are used. BYT Management LLC processes that information to provide WovenOS and to follow the organization’s instructions.

If you use WovenOS through an employer, contractor, customer, or other organization, that organization may have its own privacy notices and may manage, retain, export, or delete its workspace records.

Information we handle

How we use information

• Authenticate users, enforce permissions, and keep each organization’s workspace isolated.
• Provide, synchronize, and support the project, field, customer, financial, communication, and reporting features your organization enables.
• Process uploads, generate requested documents, deliver notifications, and operate optional connected services.
• Provide AI-assisted drafts and analysis when enabled, with human-review and approval controls where applicable.
• Protect accounts and data, investigate misuse, maintain audit history, diagnose errors, and improve reliability and usability.
• Comply with legal obligations and enforce agreements.

We do not sell personal information. We do not use WovenOS workspace information for cross-context behavioral advertising.

When information is shared

Information may be available to authorized members and guests of your organization, according to workspace roles, project access, distribution lists, and record-level permissions.

We use service providers to operate WovenOS, including hosting, authentication, storage, email delivery, maps, push notifications, analytics, diagnostics, and AI processing. They receive information only for the service being provided and are subject to their agreements with us or your organization. Information may also be disclosed when required by law, to protect people or the service, in a business transaction with appropriate safeguards, or when you or your organization directs us to share it.

Optional integrations may send information to and receive information from the provider you select. Those providers also handle information under their own terms and privacy policies.

Optional project text messages

Saving a phone number does not subscribe you to messages. When you subscribe, we record your number, workspace, messaging channel, opt-in and opt-out events, and provider receipts so we can honor your choice. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Providers that deliver and support the messaging service may process this information to provide it. See the SMS terms for enrollment, STOP and HELP instructions.

Retention and deletion

We keep information for as long as needed to provide WovenOS, satisfy the organization’s contract and settings, protect the service, and meet legal, accounting, safety, construction-record, dispute, and audit requirements. Retention varies by record type. Financial and audit records may be retained for seven years, and construction project records may be retained for ten years after final completion, or longer when a contract, law, or legal hold requires it. Short-lived recovery copies expire on a controlled schedule.

You may request deletion of your WovenOS account and applicable personal information. After identity verification, BYT Management LLC will process the request within 30 days, subject to information that must be retained for legal, security, contractual, or legitimate business-record purposes. Shared company records may be preserved or de-identified so they remain accurate for other authorized users. Deleting the app does not delete your account or server data.

Your choices and rights

• You can deny or later change camera, photo, microphone, location, and notification permissions in your device settings. Features that need a denied permission will not work until it is granted.
• You or your organization can disconnect optional integrations and manage workspace access.
• You may ask to access, correct, export, or delete applicable personal information. Rights vary by location and may be handled with your organization when it controls the workspace data.
• You can contact us if you believe information is inaccurate or an account is being used without authorization.

Security and international processing

WovenOS uses technical and organizational safeguards including encrypted connections, access controls, tenant isolation, audit records, protected recovery copies, and monitoring. No system can guarantee absolute security. Contact us promptly if you suspect unauthorized access.

WovenOS and its service providers may process information in the United States and other countries where they operate. Where required, we use contractual and other safeguards for international transfers.

Children

WovenOS is a business service and is not directed to children under 13. We do not knowingly create accounts for children under 13.

Changes and contact

We may update this policy as WovenOS, our providers, or legal requirements change. We will update the effective date and provide additional notice when required.

For privacy questions or requests, contact BYT Management LLC at ben@polygondevgroup.com.